If something isn't right with your order we will do our best to rectify the issue. Please take note of our refund and return policies

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Contact us first - if you feel something isn't right please contact us first otherwise we won't be able to process your return or refund

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How long do I have to return my Item(s)? - You have 28 days to return your items to us

Will you pay for the postage? - Return Postage is to be paid by the customer

How to return your item(s) - You may post items back to us how you wish. Please obtain proof of postage. you are responsible for the safe delivery of your parcel and we will not be able to refund you if we have not received your return and no proof of postage is provided

Return Condition: 1. Must me unused, 2. unwashed, 3. original packaging, 4. order receipt.

Return By Mail: info@babybohemia.co.uk

Restoking Fee:  No Fee.

Return shipping cost: customer responsesilbility for return shipping.

Returns Address - Given when enquiry is made about your return

Refunds: When your parcel meet this requirement we agree with your return. after then we refund you in 7 days on your original payment method.

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Personalised Items - Due to the nature of the item, Personalised items are non-refundable and non-exchangeable, unless faulty

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Hand Made Items - Hand made items are non-refundable and non-exchangeable unless faulty

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Please contact us on instagram or email if you have any further queries around returns and refunds 

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Love, Baby Bohemia x

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